I don’t recall Restaurant Week being this way in the past. I thought restaurants viewed this week (two weeks, actually, with talk of it being extended) as an opportunity—not necessarily to make a buck, but to entice diners: chefs brought out the big guns, serving mouth-watering, inventive cooking, hoping to garner repeat customers and become that “Let’s go out, someplace nice!” destination. Did it matter if a restaurant broke even at the end of the week, or even lost money for lowering its prices if it stood to gain amazing word-of-mouth?
Maybe it does. Granted, I only visited two restaurants (Equus and 42) this year, due to unfavorable reports from friends and family (who were underwhelmed by normally reliable restaurants like Harvest on Hudson and Crabtree’s Kittle House); but Equus and 42 not only disappointed, none of the six diners who accompanied me to these restaurants said they would return. The reason? They didn’t think they got their money’s worth.
Take Equus, in Tarrytown, for instance. The food there was actually good. There were three choices for each course, and the selection—albeit a tad unadventurous—was decent.
First up was a Crispy Four Brother’s Farm Feta Cheese with olive, tomato and fennel salad:
Next was the ever-popular Atlantic Skate with Sauteed Spinach and Spicy Mussel Sauce:
Finally, there was the Rain beau Ridge Chevre with Honey poached cranberries on walnut shortbread.
You’re probably thinking, “Well, what’s the problem? That looks like an absolutely lovely meal for $28.09!”
Here’s my problem: Equus institutes a $5 parking fee per car (only during Restaurant Week!), plus a gratuity charge. When I pulled up to the Castle, an attendant promptly handed me a ticket and declared “Five dollars.” Confused, I asked if I paid now or later. “Either one,” he shrugged. I paid then.
When our party of four received the bill, my eyes bulged. Not only had each of our cars been charged on the bill (for a total of $20), it had been taxed. A 21 percent gratuity had also been added, the parking fee factored into that 21 percent.
When I called over a server to explain the fee, he took my $5 parking off right away, but put up a little fight over the gratuity charge. “It’s mandatory during restaurant week,” he explained.
“I thought it was only for parties six or more,” I said. “It’s what was printed online!”
He shook his head and went to rustle up a menu as “proof.” In the meantime, my friend Tia searched her purse for a copy of the online menu, which she had been carrying with her all day (I’m still not sure why). When our server returned triumphantly with a menu that indeed said all parties would be charged 21 percent, we showed him what had been printed online. He frowned and began to offer up an explanation, then thought better of it, and finally agreed to honor our printed menu. (Equus has since updated their Restaurant Week online menu to reflect the 21 percent gratuity for any-size part.
Coffee and tea were ordered but never delivered, and the parking tickets, which were inexplicably collected by our server during dinner, never returned.
“This castle is confusing,” me friend mumbled, as she followed a parking attendant down the driveway to identify her keychain, the only way to lay claim to her car.
Bottom line? Even if the food is good (it was!), when diners get the sense that a restaurant is trying to raise its prices merely because volume is heavier, people are going to get pissed off.
42
“It’s different up here,” is the promise of 42, Chef Anthony Goncalves’ shining new restaurant on the top floor of the Ritz Carlton in White Plains.
A glaring difference was 42’s decision to offer only one appetizer and dessert for Restaurant Week. “Bummer,” I thought.
For appetizers on Friday, we had four identical bowls of Potato Leek Soup:
For entrees, none of us wanted chicken or pork, so guess what all four of us had? More Skate with brown butter and capers!
No one enjoyed dessert, a Chocolate Orange Coupe: Chocolate Mousse, Burnt Orange Reduction, Orange Curd, Blood Orange Pâté de Fruits:
“Let’s get Carvel!”
We did.
Some high points: efficient service, stunning view (on a clear day, you can see Manhattan), comfortable dining area, and our table was not rushed at all. We arrived at 6:00 p.m. and lingered well after 9:00 p.m. —I believe we even had to ask for our check. Also, we did receive a mussel ceviche amuse bouche, the first amuse bouche I’ve ever received during Restaurant Week in Westchester.
Bottom line? I’ve had glorious meals at Chef Goncalves’ old restaurant, Trotters (now the also enjoyable Peniche), where I witnessed a chef so passionate about his cooking, that the top of the Ritz Carlton seemed a natural evolution. Maybe it still is, because that Restaurant Week Menu certainly didn’t reflect Goncalves’ true ability as a chef. But will I be back to see what he’s really doing up there?
First, I have to get rid of the bad taste that Restaurant Week has left in my mouth.
For further coverage on Restaurant Week, check out Liz Johnson’s Lower Hudson Valley blog Small Bites.
Also check out the discussion on Chowhound.
Equus, Castle on the Hudson
400 Benedict Avenue
Tarrytown, NY 10591
914 631-3646
42
1 Renaissance Square
White Plains, NY 10601
(914) 761-4242
Hudson Valley Restaurant Week
Went to 42 Friday night and we might as well have been in the basement. The fog was so thick, we couldn't see what would have been an amazing view. I felt like I was in a plane. The fog looked liked illuminated frosted glass – actually a nice effect.
ReplyDeleteWhat did I think of our dinner? They added a salad choice to the 1st course but we both ordered the soup, which we both really enjoyed. My friend ordered the skate and I got the pork loin. They were fine but nothing extraordinary. We watched them cook for a little while after dinner. There’s a glass window and you can view what’s going on in the kitchen. So after dinner, we watched them cook for a little while. The two entrees we ordered from the restaurant week menu were very simply prepared - just quickly pan fried. The sauces and toppings are actually what made the dish different. So something useful to remember when you’re cooking at home – you can impress your family and friends and not break the bank. A simple and inexpensive cut of fish or meat, can be transformed into something really special by adding a wonderful sauce or topping,
The staff was very friendly, and I can’t say the same for a few other restaurants I’ve been to during restaurant week. No complaints, we had an enjoyable dinner at 42 for a very reasonable price.